Shipping Policy

At Daluris, we are committed to providing a reliable and transparent shipping experience. Please review the information below before placing your order.

Free Standard Shipping

Daluris offers free standard shipping on eligible orders within the United States.

There is no minimum purchase required for free standard shipping unless otherwise clearly stated at checkout or as part of a specific promotion.

Any optional expedited or alternative shipping methods, if offered, may be subject to additional charges that will be clearly displayed before you complete your purchase.

Order Processing

Orders require processing before they are shipped.

Processing times may vary depending on the product, order volume, inventory availability, fulfillment location, weekends, holidays, and other operational factors.

Once your order has been processed and transferred to the carrier, you may receive shipping confirmation and tracking information when available.

Estimated Delivery Times

Delivery times vary depending on the product, destination, fulfillment location, carrier, inventory availability, and other logistical factors.

When an estimated delivery timeframe is provided on a product page, at checkout, in an order confirmation, or through subsequent shipping communications, it represents our current good-faith estimate based on the information reasonably available to us at that time.

Delivery dates and transit times are estimates unless expressly stated otherwise and are not guaranteed.

Orders may occasionally arrive earlier or later than the estimated timeframe due to carrier operations, weather, holidays, high shipping volumes, transportation disruptions, or other circumstances outside our reasonable control.

Fulfillment Locations

To provide customers with reliable availability and competitive shipping options, Daluris may fulfill orders through different fulfillment partners or locations.

Depending on product availability and the destination, an order may be fulfilled from a location within or outside the United States.

The fulfillment location used for a particular order may change based on inventory availability and logistical considerations.

A product will only be represented as shipping from the United States when we have a reasonable basis to believe that the applicable order will be fulfilled from a U.S. location.

Multiple Items and Separate Shipments

If your order contains multiple products, they may be fulfilled from different locations.

As a result, items from the same order may arrive in separate packages and at different times.

You will not be charged additional standard shipping fees solely because an order is divided into multiple shipments.

Order Tracking

Once your order has been processed and shipped, tracking information will be provided when available.

You can use the Track Your Order page on our website to view the latest available shipping status for your order.

Please allow time for tracking to update

After you receive your shipping confirmation or tracking information, the tracking status may not appear immediately.

Shipping carriers and tracking systems may require additional time to register the shipment and display the first tracking update. Because of this, entering your tracking information immediately after receiving it may temporarily show no results, limited information, or a status indicating that tracking information is not yet available.

Please allow up to 24–48 hours after receiving your shipping confirmation for tracking information to become fully active and display the latest available shipment status.

This does not necessarily mean that there is a problem with your order. In many cases, the package has already entered the shipping process while the carrier's tracking system is still updating.

If tracking information is still unavailable after 48 hours, please contact us at support@daluris.com, and we will be happy to review the available information for your order.

If your order contains multiple shipments, you may receive more than one tracking number, and tracking information for each shipment may become available at different times.

Shipping Delays

Although we work to provide accurate shipping information, unexpected delays can occur.

If we become aware that we cannot ship your order within a timeframe we expressly promised, we will provide notice as required by applicable law and, where applicable, provide the option to consent to the delay or cancel the affected order for a refund.

If we determine that we cannot fulfill an order, we may cancel the affected order and issue a refund to the original payment method.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information after placing an order, contact us as soon as possible at support@daluris.com.

We will make reasonable efforts to correct the information before fulfillment begins, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Additional shipping costs resulting solely from incorrect or incomplete information provided by the customer may be the customer's responsibility, except where otherwise required by applicable law.

Packages Marked Delivered but Not Received

If tracking indicates that your package has been delivered but you cannot locate it, please first check the delivery area, household members, neighbors where appropriate, and any notices or delivery information provided by the carrier.

If you are still unable to locate the package, contact us at support@daluris.com so we can review the available tracking information and assist you with the appropriate next steps.

Claims involving confirmed carrier delivery, theft after confirmed delivery, or incorrect shipping information provided by the customer will be evaluated based on the circumstances and available information.

Lost or Damaged Shipments

If your order arrives damaged or appears to have been lost in transit, please contact us at support@daluris.com.

We may request your order number, photographs, video, tracking information, packaging photographs, or other reasonable documentation necessary to investigate the issue.

Eligible damaged or lost shipment claims will be handled in accordance with our Return & Refund Policy and applicable law.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at support@daluris.com.

We will make reasonable efforts to accommodate your request before fulfillment begins. Once an order has been processed or shipped, we may be unable to modify or cancel it.

If cancellation is no longer possible, you may request a return after receiving the product in accordance with our Return & Refund Policy.

Shipping Restrictions

Daluris currently ships to eligible addresses within the United States.

Certain locations, territories, P.O. boxes, military addresses, or other restricted destinations may have limited shipping availability depending on the product and carrier.

If we are unable to fulfill an order to the address provided, we will contact you regarding the available options.

Contact Us

If you have questions about your order, shipping, tracking, or delivery, please contact:

Daluris Customer Support
Email: support@daluris.com

We will be happy to review your order and assist you.

Last updated: August 15, 2026