Terms of Service

Last updated: August 14, 2026

Welcome to Daluris.

These Terms of Service ("Terms") govern your access to and use of the Daluris website, online store, products, content, customer support, and related services (collectively, the "Services").

Throughout these Terms, "Daluris," "we," "us," and "our" refer to the operator of the Daluris online store. "You" and "your" refer to any visitor, customer, or other person who accesses or uses the Services.

By accessing or using our Services, including by placing an order, you agree to these Terms and to any policies referenced in them. If you do not agree, please do not use the Services.

1. Eligibility and Use of Our Services

You may use our Services only for lawful purposes and in accordance with these Terms.

By placing an order, you represent that you are legally capable of entering into the transaction or have appropriate authorization to do so.

You agree not to use our Services:

• For unlawful, fraudulent, or abusive purposes;

• To violate applicable laws or regulations;

• To interfere with the operation or security of our website;

• To attempt unauthorized access to our systems or accounts;

• To submit false or misleading information;

• To engage in fraudulent purchases, returns, chargebacks, or refund claims; or

• To infringe the rights of Daluris or any third party.

2. Online Store

Our online store is powered by Shopify.

Certain aspects of the Services may therefore be provided, hosted, processed, or supported by Shopify and other third-party service providers.

Your use of certain third-party services may also be subject to their applicable terms and privacy practices.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, specifications, features, dimensions, colors, and other information as accurately as possible.

However, actual product appearance may vary slightly due to screen settings, manufacturing variations, product updates, photography, lighting, or other reasonable factors.

Product packaging, accessories, minor design details, and specifications may occasionally be updated by manufacturers or suppliers.

We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information where reasonably necessary.

Nothing in this section limits rights or remedies available under applicable law when a product is materially different from what was represented.

4. Product Availability

Products and product variants are subject to availability.

We may modify or discontinue products, variants, features, promotions, or availability at any time.

If a product becomes unavailable after an order is placed and we cannot reasonably fulfill the order, we may contact you regarding available alternatives or cancel the affected item and issue an appropriate refund.

5. Prices and Payments

Prices are displayed in the currency shown on our website and are subject to change before an order is placed.

The price applicable to your purchase is generally the price displayed and accepted during checkout, subject to correction of genuine errors as permitted by applicable law.

Payments are processed through the payment methods made available at checkout, which may include third-party payment processors, financial institutions, card networks, and other payment service providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Daluris does not necessarily receive or store complete payment card credentials processed directly by third-party payment providers.

6. Taxes

Applicable sales, use, or other taxes may be calculated and collected where required.

Any applicable taxes or charges collected through checkout will be displayed as appropriate before the transaction is completed.

7. Orders

After placing an order, you may receive an electronic order confirmation.

An order confirmation acknowledges that we received your order but does not prevent us from reviewing the order for payment authorization, availability, suspected fraud, pricing errors, shipping restrictions, or other legitimate fulfillment issues.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of:

• Suspected fraud or unauthorized activity;

• Payment authorization failure;

• Material pricing or product information errors;

• Product unavailability;

• Shipping restrictions;

• Abuse of promotions or return policies; or

• Other circumstances where fulfillment would be unlawful or not reasonably possible.

If we cancel an order after payment has been successfully collected and no product will be provided, we will issue an appropriate refund to the original payment method.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Daluris may use third-party suppliers, fulfillment partners, warehouses, logistics providers, and shipping carriers to fulfill orders.

Orders containing multiple products may arrive in separate shipments.

Delivery information provided through our Services is subject to the terms and qualifications described in our Shipping Policy.

If we cannot ship an order within a timeframe that we expressly promised, we will handle the delay in accordance with applicable law and our Shipping Policy.

9. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and eligible cancellations are governed by our Return & Refund Policy.

Our current policy provides eligible customers with a 30-day return period beginning on the date the applicable order is delivered, subject to the conditions and exclusions described in that policy.

Please review the Return & Refund Policy before completing your purchase.

Nothing in these Terms is intended to waive rights that cannot legally be waived under applicable consumer protection law.

10. Health and Wellness Information

Daluris products may be marketed or described in connection with hydration, hydrogen-rich water, lifestyle, or general wellness.

Information made available through our website, product pages, advertising, educational materials, communications, or other Services is provided for general informational and wellness purposes unless expressly stated otherwise.

Daluris does not provide medical advice.

Our content is not intended to substitute for professional medical advice, diagnosis, or treatment.

Do not disregard or delay seeking professional medical advice because of information provided through Daluris.

Product descriptions and marketing materials should not be interpreted as representing that a Daluris product diagnoses, treats, cures, mitigates, or prevents any disease unless such a claim is expressly authorized and appropriately substantiated under applicable law.

If you have questions about whether a product is appropriate for your individual circumstances, consult an appropriately qualified healthcare professional.

11. Proper Product Use

Customers are responsible for reading and following applicable product instructions, warnings, care instructions, and safety information.

Products should be used only for their intended consumer purpose and in accordance with provided instructions.

Do not modify, disassemble, misuse, or operate a product in a manner inconsistent with applicable instructions or warnings.

If a product appears damaged or unsafe, discontinue use and contact support@daluris.com.

12. Third-Party Suppliers and Fulfillment Partners

Daluris may work with third-party suppliers, fulfillment platforms, warehouses, and logistics partners to provide and deliver products.

The specific supplier or fulfillment location used for an order may vary depending on availability, destination, pricing, and logistical considerations.

Our use of third-party fulfillment partners does not alter the customer-facing rights and obligations described in our applicable store policies.

13. Intellectual Property

Unless otherwise indicated, the Daluris name, branding, website design elements, original text, graphics, logos, and other original content owned by Daluris are protected by applicable intellectual property laws.

You may access our website for personal, non-commercial shopping purposes.

You may not reproduce, copy, distribute, sell, exploit, or use our protected content for commercial purposes without appropriate authorization, except where permitted by law.

Third-party trademarks, images, content, or other intellectual property remain the property of their respective owners.

14. Reviews, Feedback, and User Content

If you voluntarily submit a review, photograph, video, testimonial, feedback, suggestion, or other content to Daluris, you represent that you have the right to submit that content and that it does not unlawfully infringe the rights of others.

You remain responsible for the content you submit.

Where permitted by law, by submitting content for publication or promotional use, you grant Daluris a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content in connection with our Services and marketing, subject to applicable law and our Privacy Policy.

We may moderate or decline to publish content that is fraudulent, unlawful, abusive, irrelevant, infringes third-party rights, contains personal information inappropriate for publication, or otherwise violates these Terms.

We will not condition incentives on a customer providing a positive review where prohibited by applicable law, and we do not permit fake reviews or testimonials.

15. Promotions and Discount Codes

Promotions, discounts, bundles, and promotional codes may be subject to additional terms disclosed with the applicable offer.

Unless otherwise stated, promotional offers:

• Cannot be redeemed for cash;

• May be limited in duration or availability;

• May be restricted to eligible products or customers; and

• May not be combinable with other promotions.

We may refuse or cancel the use of a promotion where there is reasonable evidence of fraud, manipulation, technical error, or abuse.

16. Prohibited Conduct

You may not use our Services to:

• Commit fraud or misrepresentation;

• Submit knowingly false claims;

• Abuse return, refund, promotional, or chargeback systems;

• Introduce malicious software or harmful code;

• Scrape or access our Services through unauthorized automated means;

• Interfere with website security or operation;

• Impersonate another person;

• Violate intellectual property or privacy rights; or

• Engage in conduct prohibited by applicable law.

17. Third-Party Links and Services

Our Services may contain links to or integrations with websites, platforms, payment providers, social networks, or services operated by third parties.

Daluris does not control third-party websites or their independent practices.

Your interactions with third-party services may be governed by their own terms and privacy policies.

18. Disclaimer of Warranties

Except for any express warranty provided by Daluris and except to the extent prohibited by applicable law, the Services and products are provided subject to the terms, conditions, and warranties expressly stated in our store policies or accompanying product materials.

We do not exclude, disclaim, or limit any warranty, consumer right, or remedy that cannot lawfully be excluded or limited.

Any separate written Daluris warranty will be governed by the terms of the applicable warranty policy.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Daluris will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of the Services or products where such limitation is legally permitted.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to eliminate rights or remedies available to consumers under applicable consumer protection law.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, or reasonable costs arising from your unlawful misuse of the Services, violation of these Terms, or infringement of another person's rights.

This provision does not apply to the extent that responsibility cannot lawfully be imposed on you.

21. Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

Please review that policy for additional information about our privacy practices and applicable privacy rights.

22. Electronic Communications

By using our Services or contacting us electronically, you understand that certain transactional communications may be provided electronically, including order confirmations, shipping notices, customer service communications, return information, and other communications relating to your transactions.

Marketing communications are handled separately and may be subject to consent, opt-out, and other requirements under applicable law.

23. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, business practices, products, technologies, or legal requirements.

When we update these Terms, we will revise the "Last updated" date at the top of this page.

Changes will apply prospectively as required by applicable law and will not retroactively eliminate rights already accrued under a completed transaction.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate, and the remaining provisions will remain in effect.

25. No Waiver

If Daluris does not immediately enforce a provision of these Terms, that does not necessarily constitute a waiver of our right to enforce that provision later.

26. Governing Law

These Terms and any dispute arising from the Services will be governed by applicable law.

Nothing in these Terms is intended to deprive a consumer of mandatory protections or rights provided by applicable law that cannot lawfully be waived by contract.

27. Contact Information

Questions about these Terms or our Services may be sent to:

Daluris Customer Support
Email: support@daluris.com

Daluris is currently the operator of the online store. If the legal structure or identity of the business changes, these Terms may be updated accordingly.